Ready for your
first day.

Have your invitation, work email and the device you will use each day ready.

1. Ask your SEMS administrator to add your account using the email address you can access. Access is invitation-only.
2. Use your own account. Your permissions and field assignments belong to that login.
3. Have an internet connection and access to your email inbox. Use an up-to-date browser on your computer or phone.

A one-time email link is the standard sign-in option.

1. Open the SEMS OS sign-in page and enter the email address your administrator added.
2. Choose “Email me a one-time sign-in link.” Open the newest email and follow its link. Do not forward sign-in emails.
3. If you were given a password, expand “Use a password instead.” Enter your own email and password.
4. If you see an access-pending screen, ask your administrator to check your active SEMS membership. Requesting a sign-in link does not create a new account.

SEMS OS opens in your browser and can be added to your Home Screen.

1. On iPhone or iPad, open the CRM in Safari. Tap Share, choose Add to Home Screen, and add SEMS.
2. Open SEMS from the new icon and sign in there. That installed window is where you enable iPhone/iPad push notifications.
3. On Android or desktop, use your browser’s Install app or Add to Home screen option if offered. If it is unavailable, bookmark the CRM and use it in the browser.

Enable alerts from inside your signed-in SEMS session.

1. Sign in on the device where you want alerts. On iPhone/iPad, open the Home Screen version of SEMS first.
2. Open Notification settings from the link below, or use the in-app “Enable notifications” prompt.
3. Choose Enable notifications and allow the browser prompt. Review your categories and quiet hours.
4. If you previously blocked notifications, allow them in your browser or device settings, reopen SEMS, and try again.

Signing in with an email address does not connect that inbox to the CRM.

1. Have access to the Google account approved for your SEMS work. Do not send anyone your password or verification code.
2. Ask a SEMS owner or administrator to arrange the mailbox connection. The current connection flow is restricted to those roles.
3. After you sign in, use the employee guide for mailbox setup and sending permissions. A shared address needs an actual mailbox or approved delegated account; an alias alone is not a sign-in account.

Field staff use Traccar Client for location sharing when the phone is locked.

1. Install Traccar Client by Anton Tananaev using the official store links below. Traccar Manager is a different app.
2. Keep the tracking service off until you have copied your personal setup values from the signed-in SEMS Time Clock.
3. Continue with the private setup guide. Do not use the app’s default demo server or another employee’s identifier.

Start with these checks if setup does not go as expected.

1. No sign-in email? Check spam, confirm the exact invited email address, then request a fresh link. Ask your administrator to confirm the account if nothing arrives.
2. Cannot find a screen? Navigation depends on your role and individual permissions. Tell your administrator which task you need to complete.
3. Already signed in? Open the employee guide for your first shift, email, jobs, time, communications and office workflows.
4. Need help getting started? Contact your SEMS administrator or use the SEMS contact page. Describe the screen and the error; never include passwords, sign-in links or tracker identifiers.